Business is a Team Sport
In a world seemingly obsessed with numbers, technology, regulation and hand-washing (“It’s not my fault Me Lud, I was only following procedures.”), it is all too easy to forget about people and relationships.
In 2007 Alan Leaman of AML Scaffolding in Cardiff was introduced to us and was seeking finance support to purchase new scaffolding equipment. We developed an excellent working relationship so that Alan could plan his business in the knowledge we would be there for him when he needed to increase his stock of tubes, fittings and boards.
At Armada we really value the personal contact. Our experience is that when you know and understand the other fella you are better able to speed up your service and make the interaction more pleasurable, both in working terms and if appropriate, socially.
I will always remember and value the lunch that Alan and I enjoyed at the Millennium Stadium. The Guinness flowed a bit I recall – but don’t ask me what the score was. It’s the craic that matters, not the result.
Since those days Alan’s son Michael and his daughter are running AML but the relationship continues. Now, when Michael needs new equipment he knows Armada are still there for him.